Companies are still failing to attain crucial non-financial benefits in outsourcing despite 89% of outsourcing activities achieving a return on investment of more than 25%, new research has found.
Deloitte's 2008 outsourcing survey revealed that executives were still missing out on achieving strategic benefits with only 37% of executives saying a primary driver in their decision was to improve customer value, and 27% said they hoped to gain competitive advantage through outsourcing.
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Deloitte's 2008 outsourcing survey revealed that executives were still missing out on achieving strategic benefits with only 37% of executives saying a primary driver in their decision was to improve customer value, and 27% said they hoped to gain competitive advantage through outsourcing.
Read More Article...
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